Centre for General Welfare

Have you been the victim of a crime or shocking incident, or witnessed one? Victim Support offers psychological and emotional support and guides you in the process of recovery. You can talk to them about what has happened to you. They offer information about potential emotional and physical reactions to shocking incidents, the recovery process and possible legal procedures.

Contact them (page in Dutch) 

Reporting a crime

If you have been the victim of a crime, you can always report this to the police. It is advised to report it as soon as possible after the crime has taken place, so that the police have as much detailed information as possible about the facts (time, place, description of the suspect) and the injury or damage suffered. If necessary, they can also collect forensic evidence.

You can choose where you file a complaint. This can be a police office near you or at the location of the offence. For sexual violence that happened less than a week ago, you can go to a Sexual Assault Centre.

Read more about the procedure (page in Dutch)

Sexual Assault Centre

If you're the victim of sexual assault and it occurred less than a week ago (and if possible, within 72 hours), you can go straight to the Sexual Assault Centre to immediately receive the necessary medical, forensic and psychological care. If the assault happened more than a week ago, you can still call or mail to make an appointment. If you wish, you can also file a complaint with the police in the centre, the officers are specifically trained.

Contact them

Helpline 1712

If you have been the victim of violence or abuse and would like to share your story, you can contact 1712 anonymously and for free by phone, mail or chat. A qualified counsellor is there to listen to your story, and can provide you with information and a referral if needed. 

Contact them

Discrimination

Unia

Have you been the victim or witness to discrimination, racism or hate messages? In this case, you should contact UNIA. This is an independent public institution that fights discrimination and is committed to ensuring equal opportunities for all. They can support you by providing information, advice, mediation, or by initiating legal proceedings.  

Contact them

Flemish Institute for Human Rights

In case of discrimination or a violation of the human rights within the Flemish domain (living, education, well-being...) The institute can mediate or involve the chamber for disputes. You can make a report for free, but not anonymously.

Contact them (page in Dutch)

Institute for the Equality of Women and Men

In case of discrimination based on gender. This federal government institution is responsible for protecting and promoting equality between women and men. You can go there free of charge, if you have been the victim of or if you are a witness of gender discrimination.

Contact them

First line legal assistance

For first line legal assistance you should contact the Brussels Bar. Students are also welcome at the Brussels Law School Consultancy where they can obtain free advice from law students.